Understanding your invoice and payment status

Your invoice includes a payment status that reflects the current state of your account. This status is calculated automatically based on any payments that have been recorded against it — you do not need to do anything to keep it up to date.

The following statuses may appear on your invoice:

  • Unpaid — No payments have been recorded. The full balance remains outstanding.
  • Paid — The full invoice amount has been received. No further payment is required.
  • Cancelled — This invoice has been cancelled and is no longer due for payment.

Your invoice status is updated automatically when a payment is recorded by the office. If you believe your status is incorrect, please contact the office directly.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to create a Parent account

  Click on the "Sign Up" button in the top right of the Opus login screen.  Enter the...

How to update your Parent Profile

On the Opus homepage, click on the ‘Your Parent Profile’ link. From here, you can add / update...

How to add children to your account

On the Opus homepage, click on the ‘Children’ link. Here you will be redirected to a list of...

How to book your child onto an additional service

On the Opus homepage, click on the ‘Book Additional Services’ link. Here you will be...

How to book your child’s music lessons

On the Opus homepage, click on the ‘Book Music Lessons’ link. Here you will be redirected to...

Powered by WHMCompleteSolution